Big losses, many offices, one clear picture.
Commercial and large-loss work means more people, more vendors, and more money on every job. Relay keeps it on one record with reporting by office, so owners see where every job stands and teams see only what they need.
Software that scales with the size of the loss.
From a single office to several, the same record holds every job, vendor, and dollar.
- Pipeline, A/R, and open jobs by office and division
- Roles and permissions down to each module
- Vendor COIs, dispatch, and bill approval
- Equipment tracked to the job, with utilization
- A complete audit trail on every change
- Run every job in Relay, with your DASH history brought over
Why ServiceMaster Restore operators pick Relay.
Large losses expose every gap between systems. Relay closes them.
Reporting leadership can trust
Every number on the dashboard comes from the same job records your team works in, filterable by office and division and exportable to CSV or PDF.
The right access for every role
Give estimators, PMs, accounting, and crews the modules they need, at the level they need, without handing everyone the keys.
Vendors under control
On a big loss, a lapsed certificate of insurance is a real risk. Relay tracks COI expirations and keeps vendor bills tied to the job.
Equipment where it should be
Dehumidifiers, air movers, and generators are assigned to jobs with QR scans, so you know what's deployed and what's sitting idle.
Every change on the record
An immutable audit trail shows who changed what and when, which matters when a commercial client or adjuster asks.
Keep the systems you already run.
Relay connects to QuickBooks and the estimating, email, phone, and signing tools your team already uses. Moving off DASH? Your job history comes with you.
Connects with
- QuickBooks Online
- Xactimate
- DocuSketch
- DocuSign
- Microsoft 365
- Google Workspace
- GoTo Connect
The parts of Relay ServiceMaster Restore teams use most.
The modules that keep large, multi-office operations organized.
Can we report on several offices at once?
Yes. The dashboard and reports filter by office and division, so you can compare locations or roll them up into one view.
Can we limit what each person can see?
Yes. On top of company roles, each person can have their own access level in each module, from none to admin.
Does Relay track vendor insurance?
Yes. Vendors keeps certificates of insurance on file with expiration warnings, so you know before a vendor shows up on a job.
Can Relay replace DASH?
Yes. Your team runs every job in Relay, from the first call to the final payment, and your job history comes with you when you switch. Relay also connects to QuickBooks, where bills match to jobs by Job ID.
Is Relay affiliated with ServiceMaster Restore?
No. Relay is an independent software company and is not affiliated with, endorsed by, or sponsored by ServiceMaster Restore. We build software for the restoration businesses that operate ServiceMaster Restore franchises.
Relay is an independent software provider and is not affiliated with, endorsed by, or sponsored by ServiceMaster Restore. ServiceMaster Restore and related names are trademarks of their respective owners and are used here only to describe the restoration businesses Relay serves.
See Relay handle a large loss.
About an hour with a restoration specialist. We'll set up your offices and show how one large job looks from every seat in the company.