Terms of Service

Effective Date: March 10, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of the Relay platform, including any associated software, applications, dashboards, and data feeds (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Account Registration

Access to Relay requires the creation of an authorized account. Users agree that:

  • Registration information will be accurate and complete.
  • Login credentials will be kept confidential and secure.
  • Accounts are used only by authorized members of the subscribing organization.

Accounts may not be shared outside the organization without written permission from Relay.

Users are responsible for all activity occurring under their account and must promptly notify Relay of any unauthorized access or suspected security breach.

3. Permitted Use

Relay grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the Service solely for legitimate internal business purposes.

This license does not grant ownership rights to the platform, its technology, or any associated data.

4. Prohibited Activities

Users may not:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Relay platform.
  • Attempt to replicate the platform’s functionality, workflows, database structure, or system architecture.
  • Use bots, scripts, crawlers, scraping tools, or other automated technologies to access the platform.
  • Copy, extract, harvest, or export Relay data in bulk.
  • Resell, redistribute, sublicense, or otherwise commercially exploit Relay alerts or data.
  • Provide Relay data to third-party systems, services, or competing platforms.
  • Use Relay for the purpose of building competing software or services.

Any attempt to replicate, copy, scrape, or exploit the platform or its data may result in immediate suspension or termination of access.

5. Intellectual Property

The Relay platform, including its software, design, interface, workflows, databases, data structures, and all related intellectual property, is the exclusive property of Relay or its licensors.

Nothing in these Terms transfers ownership of the Service or its underlying technology to users. Users are granted only the limited rights expressly described in these Terms.

6. Monitoring and Security

Relay reserves the right to monitor system activity to detect and prevent:

  • unauthorized access
  • automated scraping or data harvesting
  • credential sharing
  • system abuse or misuse

Relay may investigate suspected violations and may suspend accounts involved in suspicious or prohibited activity.

7. Service Disclaimer

Relay provides alerts and data derived from a variety of public and private sources. The Service is provided for informational purposes only. Relay does not guarantee the accuracy, completeness, availability, or timeliness of any alert or dataset.

Users are responsible for independently verifying information before acting upon it.

8. Limitation of Liability

To the maximum extent permitted by law, Relay shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

  • delayed alerts
  • missed alerts
  • inaccurate or incomplete information
  • service interruptions or outages
  • decisions made based on platform data

Use of the Service is at the user’s own risk.

9. Termination

Relay may suspend or terminate user accounts at its discretion if users violate these Terms, engage in prohibited conduct, or use the Service in a manner that threatens the security or integrity of the platform.

Upon termination, Relay may revoke access to the Service without prior notice.

10. Modifications to the Service or Terms

Relay reserves the right to modify, suspend, or discontinue any portion of the Service at any time.

Relay may update these Terms periodically. Continued use of the Service following any updates constitutes acceptance of the revised Terms.

11. SMS Messaging Consent

By providing your phone number, you consent to receive SMS messages from Relay related to your use of the platform, including account verification and operational notifications. Standard message and data rates may apply. You may opt out at any time by replying STOP.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.