Every water call answered. Every job dried and documented.
Water losses don't wait for business hours, and the company that answers first usually gets the job. Relay answers every call, books the visit on the spot, and follows the job through moisture mapping to the final dry check.
Built for water mitigation volume.
More calls answered, faster dispatch, and a cleaner drying record on every job.
- An AI receptionist that answers after hours and on overflow
- Real-time water loss leads routed to the right rep
- Guided intake that books the appointment on the call
- Moisture mapping and drying reports from the field
- Call tracking that ties every ad to the job it became
- Run every job in Relay, with your DASH history brought over
Why 1-800 Water Damage operators pick Relay.
In water mitigation, speed wins the job and documentation gets it paid.
No more missed calls
The AI receptionist picks up after hours or when every line is busy, takes the intake, and creates the lead for your team.
Book it while they're on the phone
Guided intake checks who's free across your calendars and books the arrival window before the caller hangs up.
Know which ads bring water jobs
Call tracking ties each call to the ad, campaign, and keyword behind it, and Google Ads gets real job values back.
Drying records that hold up
Readings, equipment, and photos by room, with a drying report sent straight from the job.
Reach the loss first
Real-time loss leads alert the right rep the moment a water loss happens in your territory.
Keep the systems you already run.
Relay connects to QuickBooks and the estimating, email, phone, and signing tools your team already uses. Moving off DASH? Your job history comes with you.
Connects with
- QuickBooks Online
- Xactimate
- DocuSketch
- DocuSign
- Microsoft 365
- Google Workspace
- GoTo Connect
The parts of Relay 1-800 Water Damage teams use most.
From the first ring to the final dry check.
Can Relay answer our phones after hours?
Yes. The AI receptionist is built into Relay's phone system. It answers after hours or on overflow, takes the intake, and creates the lead.
How do real-time leads work?
Relay watches for water, fire, and storm losses in your territory and routes each lead to the right rep the moment it happens.
Can we see which marketing brings in water jobs?
Yes. Call tracking ties each call to its ad, campaign, and keyword, and Relay uploads real job values back to Google Ads.
Can Relay replace DASH?
Yes. Your team runs every job in Relay, from the first call to the final payment, and your job history comes with you when you switch. Relay also connects to QuickBooks, where bills match to jobs by Job ID.
Is Relay affiliated with 1-800 Water Damage?
No. Relay is an independent software company and is not affiliated with, endorsed by, or sponsored by 1-800 Water Damage. We build software for the restoration businesses that operate 1-800 Water Damage franchises.
Relay is an independent software provider and is not affiliated with, endorsed by, or sponsored by 1-800 Water Damage. 1-800 Water Damage and related names are trademarks of their respective owners and are used here only to describe the restoration businesses Relay serves.
See Relay answer, book, and dry a water job.
About an hour with a restoration specialist. We'll take a test call through the AI receptionist and follow the job to the dry check.