Water, fire, mold, biohazard. Every job documented.
PuroClean offices take on a wide range of losses, and each one needs its own paperwork. Relay captures the right intake for the loss, gets the work authorization signed on site, and keeps every photo, reading, and document on the job.
The right paperwork for every kind of loss.
Intake, signatures, readings, and photos, organized on the job they belong to.
- Guided intake scripts with triage for each loss type
- Built-in e-signature for work authorizations
- Moisture mapping and drying reports from the field
- Job document checklists so nothing is missing at closeout
- Photos and floor plans captured in the mobile app
- Run every job in Relay, with your DASH history brought over
Why PuroClean operators pick Relay.
More loss types means more ways for a file to come up short. Relay keeps it complete.
Intake that fits the loss
Guided intake branches by loss type, with urgency-first triage for active water, fire, and sewage, so the first call captures what the job needs.
Signed before the work starts
Send the work authorization from the job and get it signed on a phone in minutes. Every signature keeps a tamper-evident record.
A file that's ready for review
Document checklists show what's required on each job, so photos, readings, and signed forms are in place before anyone asks.
Drying documented, even offline
Log moisture readings and equipment on iPhone, iPad, or Android, then send a drying report straight from the job.
One place for the whole team
Office, techs, and accounting work from the same record, so nobody chases paperwork across email and text threads.
Keep the systems you already run.
Relay connects to QuickBooks and the estimating, email, phone, and signing tools your team already uses. Moving off DASH? Your job history comes with you.
Connects with
- QuickBooks Online
- Xactimate
- DocuSketch
- DocuSign
- Microsoft 365
- Google Workspace
- GoTo Connect
The parts of Relay PuroClean teams use most.
The parts of Relay that keep every kind of loss documented.
Guided Intake
Loss-specific call scripts that book on the call.
E-Signature
Work authorizations signed in minutes, from the job.
Documents
Required-document checklists on every job.
Moisture Mapping
Readings, equipment, and drying reports from the field.
Mobile App
Photos, floor plans, and scans, online or off.
Does Relay handle different intake for water, fire, mold, and biohazard?
Yes. Guided intake scripts branch by loss type, so your team asks the right questions for each kind of job and books the appointment on the call.
Can customers sign work authorizations in Relay?
Yes. E-signature is built in. Send a document from the job, the customer signs on their phone, and the signed copy files itself to the job. Relay also connects to DocuSign and HelloSign if you already use them.
Does Relay work offline in the field?
Yes. The mobile app captures photos, readings, and equipment offline and syncs when the device reconnects.
Can Relay replace DASH?
Yes. Your team runs every job in Relay, from the first call to the final payment, and your job history comes with you when you switch. Relay also connects to QuickBooks, where bills match to jobs by Job ID.
Is Relay affiliated with PuroClean?
No. Relay is an independent software company and is not affiliated with, endorsed by, or sponsored by PuroClean. We build software for the restoration businesses that operate PuroClean franchises.
Relay is an independent software provider and is not affiliated with, endorsed by, or sponsored by PuroClean. PuroClean and related names are trademarks of their respective owners and are used here only to describe the restoration businesses Relay serves.
See Relay document a PuroClean job.
About an hour with a restoration specialist. We'll walk one loss from the first call through signed paperwork and a finished file.