The operating platform for restoration companies.
Leads, CRM, jobs, communications, contents, assets, vendors, marketing, and accounting, all connected on a single platform built for the way restoration runs.
Every restoration job runs through the same five stages.
Relay covers each one natively, not as a bundle of point tools. Select any module to see how it fits.
- 01
Demand
How leads enter the business.
- 02
Intake
First contact on a loss.
- 03
Relationship
Accounts, contacts, and pipeline.
- 04
Execution
Run the work from start to finish.
- 05
Closeout
Invoice, payment, commissions, and reporting.
Every restoration module. One operating platform.
Each module stands on its own. The advantage is what happens when every department works from the same record.
- Lead Management
Leads
Real-time loss alerts, web forms, calls, and referrals routed to the right rep with source attributed.
Explore - Customer Relationship
CRM
Accounts, contacts, opportunities, and pipeline built around how restoration companies sell.
Explore - Job Management
Jobs
Full job lifecycle on one record: schedule, photos, vendors, communications, and invoicing.
Explore - Phone & Messaging
Communications
Call routing, ring groups, business hours, SMS, and after-hours coverage tied to jobs and contacts.
Explore - Contents Management
Contents
Packouts, packbacks, room and container tracking, itemized photos, and invoicing handoff.
Explore - Equipment Tracking
Assets
Equipment assignment, location, utilization, and return, across jobs and offices.
Explore - Vendor Management
Vendors
Vendor onboarding, COI tracking, insurance monitoring, dispatch, and vendor portal access.
Explore - Marketing & Reviews
Marketing
Google Ads, Google Business Profile, review generation, QR tracking, and source attribution.
Explore - Invoicing · A/R · A/P
Accounting
Invoices, payments, A/R, and A/P, connected to QuickBooks so operations and finance stay current.
Explore - Commissions · Quotas
Sales
Accrued-basis sales, plus flat, tiered, and whole-tier commission plans calculated from real job revenue.
Explore - Availability · Dispatch
Scheduling
Book the arrival window on the call, with real Google and Microsoft calendar availability.
Explore - Library · E-signature
Documents
A shared document library with built-in e-signature. Signed copies filed against the job.
Explore - Receipts · Reimbursement
Expenses
Snap a receipt, let AI read it, route it for approval, and get people reimbursed.
Explore - Crew Clock · Payroll
Time Tracking
Clock in by job and activity, even offline. Approve the week and export to payroll.
Explore - T&M Billing
Time & Materials
Daily labor, materials, and equipment against your rate sheet, totaled into an itemized invoice.
Explore - AI Call Answering
AI Receptionist
Answers after hours or on overflow, takes the intake, and live-transfers emergencies to on-call.
Explore - Moisture Mapping
Moisture Mapping & Sketching
Sketch the loss, map moisture, log readings and equipment, and send the adjuster a Drying Report.
Explore
Every department, the same record.
The connection between modules is the platform. Each module writes to the same data, so every team sees the same customer, the same job, and the same numbers.
One record per customer.
Calls, jobs, invoices, contents, and vendor history live on the same account, across departments.
One record per job.
Schedule, photos, communications, contents items, vendor work, and invoices share the same job.
One source for reporting.
Cross-department reporting reads from the same data: no exports, no reconciliation between systems.
What's inside Relay, and what Relay connects to.
The platform is built around what restoration companies run every day. It connects natively to the outside systems you already depend on, with more added all the time.
Every module. One platform.
- Leads
- CRM
- Jobs
- Communications
- Contents
- Assets
- Vendors
- Marketing
- Accounting
- Sales
- Scheduling
- Documents
- Expenses
External systems Relay talks to.
- QuickBooksAccounting sync
- ComputerEaseAccounting sync
- Google AdsOffline conversions
- Google Business ProfileReviews
- Microsoft 365Email & calendar
- Google WorkspaceEmail & calendar
- StripePayments
- DASHSwitch & migrate
- SalesforceCRM migration
- InvocaCall tracking
Every restoration role. One platform.
Each role uses Relay differently. Open the one that's yours.
Owners
See the whole business.
Real-time operational and financial visibility across every department.
ExploreOperations
Run every job without dropping handoffs.
Stage tracking, scheduling, vendor coordination, and communications on every job.
ExploreEstimators
Build the scope, keep it billable.
On-site LIDAR floor plans, estimate documents, and supplements with approval.
ExploreBusiness Development
Reach losses first.
Real-time alerts, pipeline tied to accounts, and activity logged automatically.
ExploreMarketing
Prove ROI in closed revenue.
Call tracking, automatic Google Ads conversions, and review generation.
ExploreContents Managers
Track every item through the workflow.
Inventory, photos, room and container tracking, packback, and invoicing handoff.
ExploreAccounting Teams
Close jobs without re-entry.
Invoices, payments, A/R aging, and native QuickBooks for finance.
Explore
Is Relay one platform or a bundle of integrations?
One platform. Relay's modules share one data model, not point integrations. Calls, jobs, contents, vendors, and invoicing read and write to the same record.
Can we adopt modules one at a time?
Yes. Every module is included in your plan, and implementations are staged by module, so you can start with the modules that matter most and add the rest at your own pace.
Does Relay replace the systems we use today?
For most restoration companies, yes: CRM, phone system, contents tracking, vendor records, and operational reporting move into Relay. QuickBooks stays for accounting and connects natively.
How does Relay integrate with QuickBooks?
Native connection for accounting workflows. Invoices, payments, and A/R move between Relay and QuickBooks without re-entry.
Can Relay replace DASH?
Yes. Your team runs every job in Relay, from the first call to the final payment, and your DASH job history comes with you when you switch. Relay reads the Job ID to file each job to the right office and division, and vendor bills from QuickBooks match to the right job.
Can we bring our existing data over?
Yes. Your job history comes with you from DASH or your current job system, and accounts, contacts, and opportunities move over from Salesforce through a safe import that surfaces conflicts for review instead of overwriting your data. A product specialist helps map everything during onboarding.
Does Relay work across multiple offices?
Yes. Relay is multi-tenant and office-aware: data, reporting, and per-office QuickBooks connections are scoped by office, so a multi-location operation runs every office on one platform while keeping the right people on the right data.
Is there a mobile app for the field?
Yes, a real native app for iOS and Android. Crews scan equipment, capture job photos and LIDAR floor plans, take calls, and keep working offline, with everything syncing when they are back on a connection.
What does implementation look like for a full platform deployment?
Implementations are staged by module and led by a restoration product specialist. Most teams are running in Relay within weeks, not months.
How is pricing structured?
Relay is $999 a month per company, billed monthly, with every module included and no per-user fees beyond 10 Expenses members ($5 a month each after that). Phone lines are $9.99 a month each, and every line adds 200 call minutes and 100 texts to your company's shared pool. The plan includes 90 AI Receptionist minutes and 100 GB of storage; extra minutes, texts and storage are sold in blocks. Google review monitoring is billed by location, and custom plans are available if you only need a few modules or run multiple offices. See pricing.
See Relay in your operation.
About an hour with a restoration specialist. We'll walk through the modules that map to how your company runs today.