Connect your Microsoft 365 account and Relay sends on your behalf, from your Outlook address, so replies land in your inbox and your Outlook calendar drives your availability.
Send CRM email as yourself and schedule against your real Outlook calendar, with no generic sender and no separate schedule.
The things that make Relay work through the Microsoft 365 tools your team already lives in, and what they connect to.
Connect your Microsoft 365 account and Relay sends CRM email on your behalf, from your Outlook address, with templates, mail-merge, and scheduled sends. Prospects reply to you, and the reply lands back in your Outlook inbox where you'll actually see it.
Relay reads your Microsoft 365 (Outlook) calendar free/busy so scheduling availability is accurate. You never get double-booked against a meeting the system couldn't see. Your Microsoft 365 mail and calendar also surface right on the account.
The things that make connecting your Outlook mailbox and calendar worth it.
A CRM that sends from a generic address and keeps a separate schedule gets ignored. Relay works through the Microsoft 365 tools your team already uses.
Sending through your own Outlook mailbox keeps the conversation in your inbox, where follow-up actually happens.
Reading your actual Outlook calendar free/busy is the difference between a bookable window and a double-booking.
Each person connects their own Microsoft 365 account, so email and calendar reflect the individual, not a shared mailbox.
Your Outlook mailbox powers CRM email, your calendar powers scheduling, and it all sits on the record beside calls and SMS.
Yes. Relay sends through your connected Microsoft 365 mailbox, so it comes from you and replies return to your Outlook inbox.
Yes. Relay reads your Microsoft 365 (Outlook) calendar free/busy so scheduling availability is accurate and you don't get double-booked.
Yes. Each user connects their own Microsoft 365 account, so email and calendar reflect the individual, not a shared mailbox.
Relay works the same way with Google Workspace. See the Google Workspace integration for Gmail and Google Calendar.
About an hour with a restoration specialist. We'll connect a Microsoft 365 mailbox and calendar and show CRM email and scheduling working through them.
