The operating platform for restoration companies.
Leads, CRM, jobs, communications, contents, assets, vendors, marketing, and accounting — connected on a single platform built for the way restoration runs.
Every restoration job runs through the same five stages.
Relay covers each one natively — not as a bundle of point tools. Select any module to see how it fits.
- 01
Demand
How leads enter the business.
- 02
Intake
First contact on a loss.
- 03
Relationship
Accounts, contacts, and pipeline.
- 04
Execution
Run the work from start to finish.
- 05
Closeout
Invoice, payment, and reporting.
Nine modules. One operating platform.
Each module stands on its own. The advantage is what happens when every department works from the same record.
- Lead Management
Leads
Real-time loss alerts, web forms, calls, and referrals routed to the right rep with source attributed.
Explore - Customer Relationship
CRM
Accounts, contacts, opportunities, and pipeline built around how restoration companies sell.
Explore - Job Management
Jobs
Full job lifecycle on one record — schedule, photos, vendors, communications, and invoicing.
Explore - Phone & Messaging
Communications
Call routing, ring groups, business hours, SMS, and after-hours coverage tied to jobs and contacts.
Explore - Contents Management
Contents
Packouts, packbacks, room and container tracking, itemized photos, and invoicing handoff.
Explore - Equipment Tracking
Assets
Equipment assignment, location, utilization, and return — across jobs and offices.
Explore - Vendor Management
Vendors
Vendor onboarding, COI tracking, insurance monitoring, dispatch, and vendor portal access.
Explore - Marketing & Reviews
Marketing
Google Ads, Google Business Profile, review generation, QR tracking, and source attribution.
Explore - Invoicing · A/R · A/P
Accounting
Invoices, payments, A/R, and A/P — connected to QuickBooks so operations and finance stay current.
Explore
Every department, the same record.
The connection between modules is the platform. Each module writes to the same data, so every team sees the same customer, the same job, and the same numbers.
One record per customer.
Calls, jobs, invoices, contents, and vendor history live on the same account — across departments.
One record per job.
Schedule, photos, communications, contents items, vendor work, and invoices share the same job.
One source for reporting.
Cross-department reporting reads from the same data — no exports, no reconciliation between systems.
What's inside Relay, and what Relay connects to.
The platform is built around what restoration companies run every day. A short list of external systems connect natively — without integration overhead.
Nine modules. One platform.
- Leads
- CRM
- Jobs
- Communications
- Contents
- Assets
- Vendors
- Marketing
- Accounting
External systems Relay talks to.
- QuickBooks
Invoices, payments, and A/R move between Relay and QuickBooks without re-entry.
- Google Ads
Spend, attribution, and lead source flow into the Marketing module.
- Google Business Profile
Reviews and GBP performance sit alongside lead source attribution.
- Email
Emails attach to accounts and contacts in CRM automatically.
Five restoration roles. One platform.
Each role uses Relay differently. Dedicated role pages are on the way.
Owners
See the whole business.
Real-time operational and financial visibility across every department.
Coming soonOperations
Run every job without dropping handoffs.
Stage tracking, scheduling, vendor coordination, and communications on every job.
Coming soonBusiness Development
Reach losses first.
Real-time alerts, pipeline tied to accounts, and activity logged automatically.
Coming soonContents Managers
Track every item through the workflow.
Inventory, photos, room and container tracking, packback, and invoicing handoff.
Coming soonAccounting Teams
Close jobs without re-entry.
Invoices, payments, A/R aging, and native QuickBooks for finance.
Coming soon
Is Relay one platform or a bundle of integrations?
One platform. Relay's modules share one data model, not point integrations. Calls, jobs, contents, vendors, and invoicing read and write to the same record.
Can we adopt modules one at a time?
Yes. Implementations are staged by module, so you can start with the modules that matter most and add the rest at your own pace.
Does Relay replace the systems we use today?
For most restoration companies, yes — CRM, phone system, contents tracking, vendor records, and operational reporting move into Relay. QuickBooks stays for accounting and connects natively.
How does Relay integrate with QuickBooks?
Native connection for accounting workflows. Invoices, payments, and A/R move between Relay and QuickBooks without re-entry.
What does implementation look like for a full platform deployment?
Implementations are staged by module and led by a restoration product specialist. Most teams are running in Relay within weeks, not months.
How is pricing structured?
Pricing depends on company size and module mix. Book a demo and we'll walk through a configuration that fits the way you run.
See Relay in your operation.
Thirty minutes with a restoration specialist. We'll walk through the modules that map to how your company runs today.