Restoration vendor management for subs and partners.

Vendor records, COI tracking, dispatch, and vendor portal access — connected to the jobs the vendors actually work.

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What it does

Subcontractors on the same record.

Restoration runs through subcontractors — carpentry, drywall, painting, electrical, plumbing. Relay handles vendor onboarding, compliance, dispatch, and payment alongside the rest of the work.

  • Vendor onboarding and records
  • COI and insurance expiration tracking
  • Dispatch and assignment to jobs
  • Vendor portal for job updates
  • Performance and compliance reporting
  • A/P tracking through Accounting
Capabilities

Inside the vendors module.

Three capabilities that put vendors on the same record as the rest of the work.

On the job

Each vendor, assigned to the job they're working.

Vendor assignments live on the job — alongside crews, contents, and equipment. The dispatch state, COI status, and work history are visible from the job.

  • Vendor assignments on every job record
  • COI status flagged before work starts
  • Dispatch state visible to ops and field
Connects to JobsWhere the job record lives.
Vendor records

Vendor records with COI and compliance.

Each vendor carries its own account — contacts, insurance, COI expiration, work history, and compliance flags. The account is the source of truth across jobs.

  • Vendor accounts with contacts and history
  • COI expiration tracked and surfaced
  • Compliance flags before dispatch
Reporting

Reporting across vendors, jobs, and A/P.

Per-vendor performance, compliance health, and A/P state reported alongside operations and finance. No exports between vendor records and the rest of the platform.

  • Performance and compliance per vendor
  • A/P state visible alongside operations
  • Ownership sees vendors beside the rest of the business
Connects to AccountingWhere vendor A/P lives.
Built for restoration

Restoration vendors are operational infrastructure.

Five things that make Relay's vendors module restoration-specific.

  • Subs are essential, not optional

    Restoration depends on carpentry, drywall, painting, and electrical subs. The vendor stack is operational infrastructure.

  • COIs and insurance are compliance, not paperwork

    A COI lapse is a real exposure. The system flags before work starts, not after the claim.

  • Dispatch happens from the job, not a separate tool

    Operations dispatches vendors from the job record. The system tracks the assignment alongside crews.

  • Vendors are accounts, not contacts

    A vendor is a relationship with its own history, compliance, and A/P. The record reflects that.

  • Vendor invoicing flows to A/P

    Vendor invoices belong in Accounting alongside A/R, not a separate vendor A/P system.

Who uses it

Three teams that work with vendors.

Each role uses vendors differently. Dedicated role pages are on the way.

Works with

Connected to jobs, assets, and accounting.

Vendors dispatch from jobs, supply equipment, and invoice through A/P.

Vendors FAQ

Questions about the vendors module.

More on the resources page.

How does Relay handle COI tracking?

COIs and insurance documents attach to the vendor account. Expirations are flagged before work is dispatched — not after the claim.

Can vendors update job status themselves?

A vendor portal is available for assigned vendors. Vendor updates land on the same job record the office sees.

Does Relay handle vendor invoicing?

Vendor invoices track in Accounting alongside A/R. A/P state is visible on the vendor account and on the job.

Can different vendors handle different divisions on the same job?

Yes. Multiple vendors can be assigned to the same job — by division, by scope, or by sequence — with separate dispatch and tracking.

What about vendor performance reporting?

Performance and compliance report per vendor — alongside operational and financial metrics.

See it run

See Vendors in your operation.

Thirty minutes with a restoration specialist. We'll walk through onboarding, COI tracking, and dispatch against the way your team works with subs today.

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