Manage every stage of the restoration lifecycle from a single system built for restoration companies.
Follow a restoration job from the first loss alert to the final payment. Select any stage to see how Relay supports that step.
Every department works from the same information from intake through payment.
Most restoration companies are stitching together six to twelve tools. The cost shows up as lost leads, missed invoicing, slow handoffs, and no shared view of the work.
CRM lives in a separate system.
Phone system lives separately from operations.
Contents is managed in another system.
Vendor management lacks a centralized record.
Marketing attribution lives outside operations.
Leadership reporting requires data from multiple systems.
Calls, photos, contents, vendors, and invoices live on the same job.
CSRs, PMs, contents, marketing, and leadership all in Relay.
Routed to the right BD user the moment a loss occurs.
Jobs become invoices without re-entry.
From QR codes and Google Ads to closed jobs.
Operational and financial state in one view.
Screens shown with demo data. The workflows and product experience are real.
Track BD relationships, referral sources, recurring accounts, and customer communication in one place. Emails, activities, contacts, and opportunities stay connected from first touch through job creation.
From first notice of loss to closeout. Photos, notes, schedule, technician assignment, vendor coordination, and communication history live on the job — not in someone's inbox.
Calls route, ring groups answer, business hours apply, and after-hours coverage works — without a third-party answering service. Every call ties back to the job it belongs to.
Track every item from packout through packback. Photos, rooms, containers, inventory, and invoicing stay connected to the job record from start to finish.
Native QuickBooks integration moves invoices, payments, and A/R between operations and accounting without re-entry. Owners see cash flow in real time.
Owners, operations, sales, marketing, and contents — each picks up Relay for a different reason.
See the health of the business without chasing updates.
Keep jobs moving without dropped handoffs.
Spend more time in front of customers and less time updating systems.
Know exactly which efforts generate revenue.
Track every item from packout to return.
Meet with a restoration specialist to review your workflow, answer questions, and determine whether Relay is a fit for your team.
Relay is the operating platform for restoration companies. It combines leads, CRM, jobs, communications, contents, assets, vendors, marketing, and accounting into one system so every department works from the same record.
Restoration companies. That includes water mitigation, fire restoration, mold remediation, contents restoration, and reconstruction. Built around the way restoration work actually runs — not a horizontal field-service tool.
Relay includes a CRM and a job management module — and leads, communications, contents, assets, vendors, marketing, and accounting. The advantage isn't any single module. It's that every department works from the same data.
Yes. Relay connects with QuickBooks for accounting workflows so invoices, payments, and A/R move between Relay and QuickBooks without re-entry.
Yes. Relay includes call routing, ring groups, business hours, SMS, and after-hours phone answering — tied to the job and contact every call belongs to.
Most teams are running in Relay within weeks, not months. Implementation is staged by module so you don't have to switch everything at once.
Pricing depends on company size and module mix. Book a demo and we'll walk through pricing that matches the way you run.
Every Relay implementation includes guided onboarding from a restoration product specialist plus ongoing support.
Thirty minutes. No sales pressure. We'll show you Relay running against the way your company already works.
