Support

We're here to help you get the most out of Relay.

Contact us

For help with your account, technical issues, or questions about the app, email our support team at support@relayconsole.com.

We typically respond within one business day (Monday–Friday).

What to include

To help us resolve your issue quickly, please include:

  • Your name and the email address on your account
  • Your organization or company name
  • A description of the problem and what you were trying to do
  • The device and app version, if reporting a bug
  • A screenshot, if applicable

Account access

Relay is an invitation-based platform for restoration businesses. If you can't sign in or need access, contact your organization administrator, or reach out to us at support@relayconsole.com and we'll point you in the right direction.

Privacy & data

For details on how we handle your information, or to request deletion of your account and data, see our Privacy Policy or visit the account deletion page.