How to Request Account Deletion
To request the deletion of your Relay Console account and associated data, please send an email to:
support@relayconsole.com
In your email, please include:
- The email address associated with your account
- Your full name
- The organization(s) you belong to, if known
We will process your request within 30 days and send a confirmation once your account has been deleted.
What Gets Deleted
When your account is deleted, the following data will be permanently removed:
- Your user profile and login credentials
- Your notification preferences and push notification tokens
- Your organization membership(s)
- Any personal settings or preferences
What May Be Retained
Certain data may be retained for legitimate business or legal purposes:
- Audit logs — Records of actions you performed within the platform are retained for compliance and accountability purposes. These logs are anonymized after account deletion.
- Organization data — Assets, jobs, invoices, and other records you created on behalf of your organization remain the property of that organization and are not deleted with your personal account.
- Legal obligations — Data required to comply with legal, regulatory, or contractual obligations may be retained for up to 12 months after deletion.
Questions
If you have any questions about the account deletion process or the data we hold, please contact us at support@relayconsole.com.